Each experience provides a grace period and backup meeting instructions. Contact your guide through the messaging app shown in your confirmation email.

Full refunds are available up to 48 hours before the activity.

Yes, all guides speak English fluently.

Comfortable clothing and shoes are recommended for most experiences.

Yes! Groups of 8+ can request custom schedules.

Not at all! It’s optional and only for guests who want cashback rewards.

Only for Challenge participants. Regular tours do not require IG posting.

Absolutely. No experience needed for K-POP, cooking, or costume activities.

Changes are possible up to 24 hours before your start time.

Most activities operate in light rain. Heavy rain may change the schedule.